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Susan Fussell

picture of Sue Fussell


484 Mann Library
(607) 255-1581

Susan Fussell is a Professor in the Departments of Communication and Information Science. She received her Ph.D. in psychology from Columbia University. She conducts research in computer-mediated communication, intercultural communication, and human-computer interaction.

Research Focus

Dr. Fussell's primary research interests lie in the areas of computer-mediated communication, computer-supported cooperative work, and human-computer interaction. Her earlier work focused on how gesture, gaze and other communication channels help people coordinate their efforts on physical tasks. Her current projects examine the effects of culture and native language on computer-mediated communication, affect in virtual teams, collaboration among intelligence analysts, tools to motivate people to reduce their energy usage, human-robot interaction, and telepresence robotics.

Teaching Focus

Theories of communication and research methods in communication, particularly as these apply to to computer-mediated communication and social computing

Selected Publications

Journal Publications

Conference Proceedings

  • Goyal, N., & Fussell, S. R. (2015). Effects of sensemaking translucence on distributed collaborative analysis. Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work & Social Computing (CSCW). ACM Press, ACM Press, New York, NY.
  • Gao, G., Yamashita, N., Hautasaari, A., Cosley, D., & Fussell, S. R. (2015). Improving multilingual collaboration by displaying how non-native speakers use automated transcripts and bilingual dictionaries. Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems (CHI) . ACM Press, ACM Press, New York, NY 3463-3472 p.
  • Nguyen, D. T., & Fussell, S. R. (2013). Effects of message content on cognitive and affective processes in cross-culture and same-culture instant messaging conversations. Proceedings of CSCW 2013. ACM Press, ACM Press, New York, NY USA 19-31 p.